Tony Byrne oversees all Real Story Group's technology streams.

In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates digital markting and workplace technologies and publishes research comparing different solutions head-to-head. Today Real Story Group covers ten different marketplaces, with a focus on customer experience technologies. 

Unique in the analyst industry, Real Story Group only works for technology buyers and never vendors.  RSG's vendor evaluations are considered the toughest in the industry, and research and advisory services for DX/CX stack owners offers unique candor and depth.

 

Dan is the Executive Director for Techead, a staffing and solutions company for financial services, technology, and government clients. He is a long-time ECM expert and has been involved in over $4B of ECM programs. Dan is the former US Technical Expert to the International Standards Organization and an AIIM Fellow. He has founded or cofounded several companies involved in content management consulting and implementation.

Jarrod Gingras is Real Story Group’s Managing Director and an analyst covering Digital Workplace and Marketing technologies. He is the author of The Right Way to Select Technology, published by Rosenfeld Media.

As a conference speaker and consultant, he regularly advises some of the world’s largest and most complicated enterprises on their enterprise information challenges.

Prior to joining Real Story Group, Jarrod worked as a web developer, information architect and user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in a multitude of industries.

Jarrod’s passions include following Boston’s sports teams, relaxing in Costa Rica with his wife Lindsey, and helping enterprises select the right technology for their unique needs.

Jill Hannemann is the Western regional lead for Avanade Advisory Modern Workplace. She is a recognized expert and frequent speaker in the topics of Microsoft 365 adoption, migration, governance, and information architecture. She brings over 15 years’ experience with information architecture design, taxonomy and metadata design, information governance, search, and enterprise content management system design to drive user adoption and return on investment. As a seasoned IT business consultant, Jill brings real life experience in the full development cycle for deployments and migration to cloud collaborative technology.

Theron Kelso led the discovery and delivery of The Nature Conservancy’s 2012 Digital PR Award winning SharePoint-based social intranet – CONNECT. He’s currently head of Conservation Systems where he works on knowledge management initiatives when he’s not running or looking for the best Sonoran-style Mexican food.

Rob serves content and collaboration professionals with research in the areas of information workplace and collaboration strategy. Rob delivers strategic guidance, helping enterprises define enterprise that drive efficiency and competitive differentiation. His current research focuses on core elements of collaboration strategy including collaboration platforms, workspaces and enterprise social strategy.

Rob comes to Forrester with many years of experience in enterprise software consulting, product marketing, product management, and strategy. Most recently, he was director of product management with Microsoft where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle Corporation where he focused on Oracle's content, collaboration, portal and business intelligence offerings. He also spent fifteen years in consulting working for Lotus/ IBM and other global software services firms with a focus on corporate collaboration.

Rob holds a BA in Economics from The University of California, Davis.

Stephanie is the president of Dovecot Studio -- a boutique firm specializing in information architecture -- where she helps a wide variety of clients such as Nickelodeon and the United Nations find happiness and good user experience through taxonomy. Stephanie has been working in the information management industry for nearly a decade, helping create strategies and content structures to support faceted search, digital asset management and website navigation, to name a few. Prior to focusing her energies on Dovecot, she was a senior consultant and taxonomy practice lead with Earley & Associates. Most recently, Stephanie was Director of Search & Content at the Yellow Pages. Stephanie has a Masters degree in Library and Information Studies (MLIS) from McGill University with a specialization in knowledge management.

Adam is a seasoned business strategist, SharePoint advocate, and information architect, focusing on designing information management and collaboration solutions leveraging Microsoft SharePoint technologies. He is passionate about the capabilities of the SharePoint platform and is an advocate to customers in improving the retention and findability of information. Adam’s versatile skill set allows him to assume many project roles from requirements gathering, uncovering clients’ true needs, designing taxonomy and metadata schemas, being a trusted advisor for strategic decision making, and coaching peers and clients to success.

A former technical editor and writer for the Boeing Company, Hugh McKellar has more than 30 years of experience with the technical and business press in a variety of management roles. Prior to joining KMWorld as Executive Editor in 1999, Hugh developed business plans and content strategies for a number of B2B Web sites. He is a member of the founding board of governors for The George Washington University Institute for Knowledge and Innovation.

Stephen Moore manages the Content Migration vertical at Kapow Software. Stephen has been with Kapow for 4 years and has engaged in over 100 migrations to more than 20 different content platforms.

As one of the chief gurus in knowledge management (KM), celebrated author of three best-selling books and the driving force for dozens of leading edge research projects, Carla O’Dell is at the epicenter of the best and brightest in KM. As CEO of APQC, an award winning, member-based nonprofit institution founded in 1977 and serving Global 1000, government, and nonprofit organizations, Carla has a unique perspective about what really matters in KM and how to make it work for your organization. Under Carla’s direction, APQC has long been recognized as a global leader in KM and is repeatedly named as one of KMWorld Magazine’s 100 Companies that Matter in Knowledge Management. The organization has been named eight times as one of North America’s Most Admired Knowledge Enterprises (MAKE) by TELEOS and The KNOW Network (awarded 2003-2004, 2007-2012). Carla has a bachelor’s degree from Stanford University, a master’s from the University of Oregon, and a doctorate in organizational psychology from the University of Houston.

http://www.apqc.org/speakers/dr-carla-odell

Shawn Shell is the Executive responsible for Avanade’s Advisory Services practice in the mid-West. Shawn has spent nearly 30 years in the information technology field. For more than a decade, Shawn has concentrated on assisting his clients chart their journey to improved operations and employee productivity through various portal & collaboration solutions, as well as enabling operational technologies. He is an expert on SharePoint, Office 365, cloud-based application development, and IoT solutions. Shawn is also a Contributing Analyst for the Real Story Group and a frequent conference speaker.

Prior to Avanade, Shawn was a Vice President in Hitachi Consulting’s Digital Practice. He was also Founder & Principal Consultant at Consejo, Inc, held various leadership roles at Dell, was an adjunct professor in Rutgers University’s Department of Computer Science, and started his career at Warner-Lambert Company, now Pfizer.

You can follow Shawn on Twitter (@shawnshell)

Dave Snowden is Director of the Cynefin Centre and founder and chief scientific officer of The Cynefin Co.  His work is in the area of naturalising sense-making, seeking to base social science research and practice in the natural science.  He is generally considered to be a pioneer in the application of complex adaptive systems theory to a range of social issues, and in the development of narrative as a method for research, knowledge discovery and distribution.  His work extends across government and industry in a variety of fields including knowledge management, strategic planning, conflict resolution, weak signal detection, decision support and organisational development.

He is the principle author of the recently published EU Field Guide to managaging in complexity (and crisis).  His paper 'Complex Acts of Knowing" is one of the top 50 cited papers in the field as is his cover article (with Boone) on Leadership and COmplexity in the HBR.

Snowden holds a variety of academic positions currently a visiting Professor at the Univrsity of Hull.  He has previously held positions at the Universities of Bangor, Stellenbosh, Pretoria, Canberra, Hong Kong Polytechnic University and Pretoria and is a visiting fellow at Warwick University, Nanyang University, the Universita' Cattolica in Italy and the Singapore Management College.  He was Director of the EPSRC (UK) research programme on emergence in 2006 and was appointed to the NSF (US) review panel on complexity science research in 2007.  He is also on the editorial boards of several Knowledge Management journals and is an Editor in Chief for Emergence, Complexity and Organisation.

He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity.  He was selected by IBM as one of six “on-demand” thinkers for a world wide advertising campaign.  Prior to that he worked in a range of strategic and management roles in the service sector.  He has extensive international experience and has been engaged in a range of DARAP and other government funded research programmes in the field of counter terrorism.  He lives in the UK where he pursues the co-evolutionary passions of Welsh Rugby and Wagnerian Opera.

MaryGael leads the Findability team within the EY Knowledge organization. The Findability team is responsible for enterprise search, metadata and taxonomy development and management, and knowledge resource curation (including cataloging). The team also advises stakeholders across EY on best practices to leverage the foundational SharePoint services and capabilities that drive findability (e.g., search, metadata management, site lifecycle management, and content management) within their business applications.

Responsible for supporting Content Migration Vertical at Kapow Software.

As the business manager of McKesson’s corporate intranet, Andy is responsible for its strategy, governance, operations and overall user experience. He also leads SharePoint governance groups and works on efforts to integrate the corporate intranet with other components of McKesson’s digital workplace. Before McKesson, he worked at various Bay Area companies, including Wells Fargo, HewlettPackard, Genentech, Visa, and the San Francisco Opera, as a consultant or employee. Andy is a long-time resident of San Francisco and one of its biggest fans.