Evaluating Where, When, and How to Use it in the Enterprise
Nate Allen
U.S. Army, National Defense University iCollege, & Co-Founder, CompanyCommand.army.mil and PlatoonLeader.army.mil
At National Defense University’s iCollege Nate teaches on subjects related to leadership and organizational development. Previously Nate served as Chief, Business Transformation Division within the Army’s Office of Business Transformation. Nate served in units throughout the Army as an infantry officer and as a West Point professor. He is co-founder of CompanyCommand.army.mil and PlatoonLeader.army.mil. Nate coauthored two books, Taking the Guidon, a practical guide to leadership at the company level & CompanyCommand: Unleashing the Power of the Army Profession, focused around development of distributed communities of practice.


Jeremy Bentley
CEO & Founder, Smartlogic
Jeremy Bentley has 18 years experience in complex solution-based software company leadership, sales, marketing, operations and development.  He is Founder and CEO of Smartlogic.

Educated in Britain he has business experience in Europe (8 yrs), Asia Pacific (3 yrs), America (4 yrs) and South Africa (3 yrs). As well as this rounded international experience he has a proven record of growing successful software companies, and in developing a customer-oriented entrepreneurial attitude within the teams that he leads. Prior to becoming CEO of Smartlogic, he was Managing Director of Microbank Software, a US software company that sold to Sungard Data Systems in 2000. Before Microbank he ran the 3rd party product business for BIS Banking Systems (now Misys).


Tony Byrne
Founder, Real Story Group
Tony Byrne oversees all of The Real Story Group's technology streams.

In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates digital workplace technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Digital Worlkplace and Marketing Technologies. As a result of this natural evolution, in 2010, CMS Watch became The Real Story Group.

Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, Digital Marketing, Enterprise Mobile Applications and Web Content Management.

During the past decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital.


Nancy Dixon
Principal Researcher, Common Knowledge Associates
Dr. Dixon is a researcher and consultant working with clients to understand the impact of change initiatives they have employed. She conducts qualitative studies of knowledge issues using in-depth interviews and ethnographic tools. She is the author of eight books as well as over 50 articles that focus on how organizations learn.  Books include, CompanyCommand: Unleashing the Power of the Army Profession (with Burgess, Allen, Kilner and Schweitzer),  Common Knowledge: How Companies Thrive by Sharing What They Know, HBSP  and Perspectives on Dialogue, Center for Creative Leadership.    

Dr. Dixon’s consulting company conducts in-depth assessments of knowledge sharing efforts within organizations, e.g. how people are collaborating, sharing knowledge, and making use of lessons learned. She brings extensive research skills to her work from her years as a Professor of Administrative Sciences at The George Washington University in Washington DC. 

Recent studies include, Intellipedia, an intelligence Wiki, and A-Space, a Facebook implementation, both studies conducted for the Defense Intelligence Agency. These social media initiatives span the 16 intelligence communities and have had a positive impact on their ability to collaborate with each other.

Recent government clients include The Defense Intelligence Agency, US Army, The Agency for HealthCare Research and Quality, and The Institute for Healthcare Improvement. Corporate clients include, Bose, Raytheon, ConocoPhillips, Towers Perrin, Deloitte, British Petroleum, Haliburton and the American Medical Association.

Dr. Dixon is a former tenured Professor of Administrative Sciences at The George Washington University, and served on The University of Texas Human Resource Development Graduate Faculty. Dr. Dixon serves as an Editorial Reviewer for the Human Resource Development Quarterly and as a Member of the Editorial Board for Management Learning and for Action Learning: Research & Practice. She is a member of the Editorial Advisory Board for the Journal of Workplace Learning. She serves on the Advisory Panel for Battle Command Knowledge Systems. Her book Common Knowledge was recently selected as one of the best 100 business books. 


Mary-Jo Foley
Editor, All About Microsoft, ZDNet

Mary Jo Foley has been a tech journalist for almost 30 years. She currently is the editor of the "All About Microsoft" blog (www.allaboutmicrosoft.com) on ZDNet. She also is the author of "Microsoft 2.0: How Microsoft Plans to Stay Relevant in the Post-Gates Era" (John Wiley & Sons, 2008) and co-host of the "Windows Weekly" podcast on the TWiT Network. Foley covers the people, products and strategies that affect Microsoft, its customers, its partners and its competitors, with a special emphasis on business-related topics.


Bob German
SharePoint Practice Director, BlueMetal Architects
Bob German is SharePoint Practice Director at BlueMetal Architects, where he leads the development and deployment of SharePoint solutions for enterprise customers. Bob has been developing on the SharePoint platform since it was called “Site Server”, and is a co-author of SharePoint 2010 Development with Silverlight for Addison-Wesley. Prior to joining BlueMetal, Bob was an architect at the Microsoft Technology Center in Boston, MA; he also worked for Microsoft Consulting Services building and performance tuning web sites and other networking solutions.


Jarrod Gingras
Analyst and Director of Advisory Services, Real Story Group
Jarrod Gingras is Director of Advisory Services and Analyst covering Digital Workplace and Marketing Technologies including multi-channel publishing, Web CMS, Enterprise Collaboration and ECM.

Jarrod is a fifteen-year veteran of the content technology industry, starting his career as a web developer and information architect. Prior to joining The Real Story Group (formerly CMS Watch) in 2007, Jarrod worked as a user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in the financial services, retail, healthcare, insurance, and manufacturing industries.

Since joining The Real Story Group (www.realstorygroup.com), Jarrod has contributed to research across the enterprise information landscape, with a special focus on the end-user experience for the technologies we evaluate.


Jon Handler
Solutions Architect, CloudSearch, A9
Jon Handler is the Solutions Architect for Amazon CloudSearch at A9, an Amazon subsidiary. Jon works with customers planning and implementing a wide range of search and information retrieval projects using CloudSearch. Previously Jon was Engineering Manager at Shopping.com, an eBay company.

Jon holds a PhD in Artificial Intelligence from Northwestern University.


Richard Harbridge
Senior SharePoint Architect/Evangelist, Portal Solutions
"Know what you know, know what you don't know, and never confuse the two." - The MCM Motto

Over the past 7 years I have had the pleasure of working extensively with SharePoint as an end user, developer, administrator, architect, business analyst, and consultant. In this time I defined, architected, developed, and implemented well over a hundred SharePoint solutions from small implementations of WSS on a single server, to 80,000+ user implementations in international organizations.

Technology, challenges, and business are the things I am most passionate about. These passions have resulted in me working with truly fantastic people who I admire, and respect for their dedication, intelligence, and generosity. I absolutely love learning, and have found that people seem to love teaching, sharing, and helping as much as I do. As a result I have a habit of getting involved in a great many community and professional events (organizing and presenting) which always leave me a bit smarter, stronger, more humbled and better off.

I hope to see you/speak with you at SharePoint Symposium as it's an amazing event where hundreds of people exchange and share experience, knowledge, and relationships to help us all become even better at our jobs and the things we are passionate about.


Miles Kehoe
Director of Professional Services, LucidWorks
Mr. Kehoe  is the founder and president of New Idea Engineering, Inc, a company that specializes in selecting, implementing, deploying and managing enterprise search platforms. He is a consultant, author, speaker, and industry thought leader with more than 20 years of experience in enterprise search. He was Director of Professional Services at LucidWorks, the open source Solr-based search technology company. He has authored three books including Professional Microsoft Search covering FAST ESP and Microsoft SharePoint search. He blogs at http://www.enterprisesearchblog.com. 


Gary Klein
Senior Scientist, MacroCognition LLC
Gary Klein, Ph.D., is a Senior Scientist at MacroCognition LLC. He was instrumental in founding the field of Naturalistic Decision Making. Dr. Klein received his Ph.D. in experimental psychology from the University of Pittsburgh in 1969. He spent the first phase of his career in academia as an Assistant Professor of Psychology at Oakland University (1970-1974).  The second phase was spent working for the government as a research psychologist for the U.S. Air Force (1974-1978). The third phase began in 19878 when he founded his own R&D company, Klein Associates, which grew to 37 people by the time it was acquired by Applied Research Associates (ARA) in 2005.

Dr. Klein developed a Recognition-Primed Decision (RPD) model in 1985 to describe how people actually make decisions in natural settings. This research was subsequently incorporated in Army doctrine for command and control.  He presented a PreMortem method of risk assessment in 1998.  In 2007 he developed a naturalistic model of sensemaking, the Data/Frame model. In 2009 he presented a Management by Discovery account of how people plan when faced with ill-defined goals.  He described a multi-path model of insight in 2011.  He is a Fellow of both the American Psychological Association and the Human Factors and Ergonomics Society.

He has written: Sources of Power: How People Make Decisions (1998); The Power of Intuition (2004); Working Minds: A practitioner’s guide to Cognitive Task Analysis (Crandall, Klein, & Hoffman, 2006); and Streetlights and Shadows: Searching for the keys to adaptive decision making (2009)


Patrick Lambe
Founder, Straits Knowledge, Bangkok University
Patrick Lambe is the author of the widely-praised book "Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness" (Oxford: 2007). Based in Singapore, he is the founder of knowledge management research and consulting firm Straits Knowledge, two-term past President of the Information and Knowledge Management Society, an Adjunct Professor at the Hong Kong Polytechnic University, Visiting Professor at Bangkok University and a member of the Editorial Advisory Board of the Journal of Knowledge Management. His paper on "The Unacknowledged Parentage of Knowledge Management" won an Emerald Literati award in 2012. Patrick was educated at Oxford, did his Master's in Librarianship and Information Studies at the University of London, and has worked for the past 30 years in librarianship, learning and development, elearning and knowledge management. He is a widely respected keynote speaker and writer on knowledge and information management issues, and his blog is at http://www.greenchameleon.com


Hugh McKellar
Chair, SharePoint Symposium & Editor-in-Chief KMWorld, KMWorld Magazine
A former technical editor and writer for the Boeing Company, Hugh McKellar has more than 30 years of experience with the technical and business press in a variety of management roles. Prior to joining KMWorld as Executive Editor in 1999, Hugh developed business plans and content strategies for a number of B2B Web sites. He is a member of the founding board of governors for The George Washington University Institute for Knowledge and Innovation.


Stephen Moore
Kapow Software, a Kofax company
Stephen Moore manages the Content Migration vertical at Kapow Software. Stephen has been with Kapow for 4 years and has engaged in over 100 migrations to more than 20 different content platforms.


Shawn Shell
Vice President, U.S. Microsoft Platform Practice, Hitachi Consulting, Real Story Group
Shawn Shell is Vice President of Consulting at Hitachi Consulting (http://www.hitachiconsulting.com). Shawn has spent more than 24 years in the information technology field. For more than the last decade, Shawn has concentrated on the development of content management solutions using primarily Microsoft-based technologies, including SharePoint, Content Management Server, Office and EPiServer.

He is an internationally recognized expert in SharePoint-based solutions and a sought-after speaker at industry events. In his role as Vice President, Shawn is responsible for participating in and overseeing a wide variety of consulting engagements on Microsoft's technology platform.

In addition to his work at Hitachi Cosulting, Shawn is a Contributing Analyst for the Real Story Group (http://www.realstorygroup.com), where he writes about SharePoint and the SharePoint ecosystem. Shawn was also a co-author of Microsoft Content Management Server 2002: A Complete Guide published by Addison-Wesley.

Prior to to his work at Hitachi Consulting, Shawn founded Consejo, Inc, a Microsoft-focused professional services firm. Shawn also held various management roles at Dell, Inc. Before Dell, he was an adjunct professor in the Department of Computer Science at Rutgers University and started his career at Warner-Lambert Company (now Pfizer).

You can follow Shawn on Twitter (@shawnshell).


Dux Raymond Sy
Managing Partner, Innovative-e, Inc.
With over 15 years of experience in Information Technology and Project Management, Dux has earned a reputation as among the leading experts in leveraging technology to enhance project management. A certified Project Management Professional (PMP), he is currently a managing partner and the chief evangelist of Innovative-e, Inc., a Microsoft Certified Gold Partner focused on leading, inspiring and being the catalyst of organizational transformation that enables clients to achieve tangible business result. As a thought leader in maximizing project team collaboration, he is the author of "SharePoint for Project Management" published by O'Reilly Media. He is focused on empowering organizations on how to leverage the benefits of SharePoint technologies with quantifiable goals such as: Increasing productivity and efficiency, decreasing collaboration redundancies and streamlining electronic communications. He has successfully managed the implementation of various SharePoint-based solutions for commercial, educational and government institutions.

A sought after speaker, Dux has presented in various Microsoft and Project Management Institute (PMI) events worldwide. He regularly blogs on topics related to project management, SharePoint and globalization at MeetDux.com.




Sadalit Van Buren
SharePoint Content Architect, BlueMetal Architects

Sadie Van Buren has spent the past ten years designing SharePoint solutions and leading deployments, while stealthily managing the human and cultural issues common to technology projects. She is a SharePoint Content Architect at BlueMetal Architects, with a strong focus on content experience, business strategy and alignment, information architecture, and business process improvement. Sadie has a Bachelor's degree from Wesleyan University and a Certification in Project Management from Boston University, and is a Microsoft Certified Information Technology Professional (MCITP). She is the creator of the SharePoint Maturity Model, and blogs about SharePoint and technology at http://amatterofdegree.typepad.com/.


David Weinberger
Co-Director Harvard Library Innovation Lab, Harvard University, & Author, Too Big To Know; Everything is Miscellaneous: The Power of the New Digital Disorder, & Co-Author,Cluetrain Manifesto
David Weinberger, Ph.D., is co-director of the Harvard Library Innovation Lab and a senior researcher at Harvard's Berkman Center for Internet & Society. His twisty career began as a philosophy professor for six years, and then took a sharp turn when his many years as a freelance journalist and humor writer led him to a job in a high tech start-up as a marketing writer. That put him in a position to observe the early rise of the World Wide Web.  He went on to become a Marketing VP and strategic marketing consultant to companies working at the heart of the Net revolution. 

In 1999 he was a co-author of the seminal work in Internet business, "The Cluetrain Manifesto", and then wrote "Small Pieces Loosely Joined: A Unified Theory of the Web," a work that brought his philosophical training to bear on the question of the Net's significance. In 2004, he became a Fellow at the Berkman Center where he wrote "Everything Is Miscellaneous: The Power of the New Digital Disorder," a book about the profound changes in how we understand the organization of the things in our world; it is dedicated to librarians. This led to his position at the Library Innovation Lab where he works with technologists and developers, including on a networked platform for the Harvard Library. His latest book, "Too Big to Know," looks at  the networking of knowledge. Dr. Weinberger has written many times for Harvard Business Review and Wired, and his work has appeared in journals as diverse as Scientific American, The Atlantic.com, Science, The Chronicle of Higher Ed, Salon, Smithsonian, USAToday, and TV Guide. He blogs for CNN.com has been an advisor to three presidential campaigns. He was a Franklin Fellow at the U.S. State Department 209-2011. He lives in Brookline with his wife and children.


David Weis
Kapow Software, a Kofax company
Responsible for supporting Content Migration Vertical at Kapow Software.


Martin White
Managing Director, Intranet Focus Ltd, and author of ‘Enterprise Search’
Martin White is managing director of Intranet Focus, Ltd., based in Horsham, U.K. An information scientist by profession, White consults on intranet and information management strategy, technology and governance issues, and on the specification, selection and management of enterprise search applications. He is the author of books on content management, enterprise search and intranet management. His new book, Enterprise Search, was published by O'Reilly Media in November 2012. He has been visiting professor in the iSchool, University of Sheffield since 2002 and is Chair of the eScience Advisory Board of the Royal Society of Chemistry. He has business experience in over 30 countries.